At Splintered Sauce, we stand behind our products. If something’s off, we’ll make it right.

Eligibility
Due to the nature of our products, refunds or replacements are only available if:

• Your order arrived damaged or defective

• You received the wrong item

• Your package never arrived

Requests must be made within 14 days of delivery.

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How to Request
Email info@splinteredsauce.com with:

• Your order number

• A description of the issue

• Photos, if applicable

We’ll respond within 2 business days.

What’s Not Covered
We don’t offer refunds for:

• Flavor preferences

• Opened or used products (unless damaged)

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We’re not responsible for shipping delays, but we’ll help track or replace lost orders when possible.

Thanks for rolling with us—we're here to keep your tastebuds on beat.